ARRO provides emergency management organizations including law enforcement, public health, county, city, and municipal governments, public works and utilities, and state National Guards with real-time personnel and equipment tracking for faster reimbursement. The system connects responders in the field not only with headquarters, but with finance and accounting experts. ARRO allows for recovery, including the reimbursement process, to begin at the start of an event. Get reimbursed faster with ARRO.
ARRO lets you onboard people and equipment quickly and effectively for all types of emergencies including natural disasters, civil unrest, and pandemics.
You can respond better with the click of a button, delegating tasks and eliminating manual processes, spreadsheets, and other outdated technology.
ARRO provides for timely reimbursements, enabling you to conclude crisis response and resume normal activities quickly and efficiently.
ARRO integrates seamlessly with existing systems to collect and manage the data that matters most to you.
From emergencies like hurricanes in Florida and Texas to wildfires in California, and now the global COVID-19 pandemic, ARRO helps you take care of your people by responding better and recovering faster, providing 24/7 on-demand support and training for simultaneous emergency responses nationwide.
During the COVID-19 pandemic, The National Guard is uniquely positioned on the front line of a global healthcare crisis with potential limitations on protective equipment, testing, and resources. Their ties to the local community, state, and federal governments make members of the National Guard pivotal first responders to an emergency. In this unprecedented time, when guardsmen across all states and territories are activated, administrative and logistical challenges become increasingly complicated.
The response to the COVID-19 pandemic is fundamentally sensitive and complex. As the mission evolves, National Guard members adjust their response to best support citizens and control the emergency.
Benefits of the National Guard Application
Specific to COVID-19 activations, states are using the system to navigate the complexity of tracking and reporting for guardsmen on numerous mission types at the same time. Benefits of our solution include the following:
ARRO is proven successful in emergency response and is designed to handle the current unprecedented activation of guardsmen, tracking personnel and payroll to allow you to manage events, take care of your people, and expedite recovery and reimbursement after activation. All in real time.
Since 2017, California has seen some of the most active and destructive wildfire seasons in its history. Dry conditions combined with lightning and the Santa Ana winds of the late fall and early winter exacerbate the problem, resulting in thousands of fires, with millions of acres and tens of thousands of buildings destroyed, resulting in significant property damage and threat to human life.
With constant wildfire-related activations, tracking details of deployment of troops became very complex. For example, pay, equipment, and personnel tracking, assignment of proper equipment and resources for troops to accomplish their missions, and the ability to get supplies to troops in a timely and effective way and equipment were hard to perform efficiently. The California National Guard needed a solution to enable them to keep their focus on the critical mission.
Meeting the Challenge
The California National Guard utilized the system during State Active Duty (SAD) missions to quickly and accurately identify which personnel were out on missions, which tasks they were performing, the cost of the operations from a personnel and equipment standpoint, to keep track of the burn rate on each mission, and real-time resource deployment using dashboards and snapshot views of deployed personnel and aviation equipment used to fight wildfires.
Not only is this information used by the California National Guard, it is also used by Joint Operating Headquarters, Joint Operating Command, and the Governor of California to make critical strategic decisions. ISF provided after-hours support for the system during this period of heightened response, to ensure all elements of the system were performing optimally to support the state’s needs.
ISF’s implementation of the system allowed the California National Guard to maintain its organizational focus on wildfire response rather than keeping track of personnel equipment with outdated, time consuming methods.
California National Guard personnel are activated on 35 projects to reduce wildfire risk to California residents.
This shift from solely providing response after the fact to including prevention in the National Guard wildfire mission marks the California National Guard’s ability to focus on improving disaster prevention and response rather than devoting time and personnel to tracking details like timesheets and equipment usage.
The system facilitates the following:
ARRO serves agencies to efficiently replace complex manual and paper-based processes related to personnel, pay, and equipment tracking.
Our support has enabled effective, simultaneous response to hurricanes, wildfires, infectious disease, civil unrest, and other emergencies.
ARRO allows you to Take Care of your People, Respond Better, and Recover Faster.
ISF is a corporate member with the National Guard Association of the United States (NGAUS)