Who We Are
Last updated: August 4, 2026
This Privacy Policy applies to the information and data that ISF, Inc. (ISF, we, us, or our) collects when you use our website at isf.com or otherwise interact with our products and services.
Summary
This policy applies to:
- Visitors to our website
- Prospective, current, and former clients
- Job applicants and candidates
- Users of our products and services
The purpose of this Privacy Policy is to let you know how we collect, use, store, share, retain, and process your personal information. This policy also describes your choices and rights with respect to your personal information and how to exercise those rights. Personal Information is any information relating to an identified or identifiable individual.
We may amend this policy from time to time. Changes will be posted on this page. If we make any material changes to this policy we will provide a prominent notice. If you do not agree with this policy, you should not use our website, products, or services.
What Personal Information We Collect
We collect various types of information depending on how you interact with us and what products or services you use.
Personal Information You Provide to Us
If you fill out a form on our website, such as our contact form, a request for information about our services, or a job application, we collect and process the information you submit. This may include your name, email address, company name, job title, phone number, mailing address, and, if you apply for a position with us, your resume, cover letter, and related application materials.
If you leave a comment on our website, we collect the information provided in the comment form, including your name, email address, and the content of your comment, as well as your IP address and browser user agent string to help with spam detection.
Personal Information Collected When You Visit Our Website
When you use our website, we may automatically collect Personal Information such as your IP address, user-agent information sent automatically by your web browser (which may include device type), and information collected by cookies and similar technologies, including how you found and navigated our site. Our use of cookies is described in the Cookies and Other Tracking Technologies section below.
Personal Information Collected When You Use Our Products or Services
When you engage ISF for consulting, organizational transformation, IT modernization, strategy and operations, or public sector managed services, we collect the Personal Information necessary to deliver those services, which may include the business contact information of the individuals we work with at your organization.
Unless otherwise noted in this policy, we act as the controller of the personal information that we collect and process.
How We Collect Information
We collect Personal Information from you when you visit our website or use our products and services. Some of this information is provided by you directly, for example when you submit a form, request information, apply for a job, or communicate with us, and some is collected automatically through cookies and similar technologies as you browse our site.
We may also collect personal information from other sources, such as publicly available databases, professional networking sites, and referrals from existing clients or partners.
How We Use Your Information
We process your personal information for the following purposes:
- To provide our services
- To respond to your requests for information
- To evaluate job applications and manage recruitment
- To communicate with you, including sending updates about our services, insights, and events, where you have opted in or as otherwise permitted by law
- To improve and maintain our website
- To comply with our legal and contractual obligations, including those related to public sector and government contracts
- To protect the security and integrity of our website and business
The Legal Basis For Collecting and Processing Information
Where required by applicable law, such as the GDPR, we rely on the following legal bases to collect and process your personal information:
- Consent – where you have given us consent, such as when you opt in to marketing communications
- Contract – where processing is necessary to perform a contract with you or your organization, or to take steps prior to entering into a contract
- Legitimate interests – where processing is necessary for our legitimate business interests, such as operating and improving our website and services, provided this does not override your rights and interests
- Legal obligation – where processing is necessary to comply with a legal or regulatory obligation, including obligations arising from government contracts
How We Share Information
We may share Personal Information with the following categories of recipients, to the extent necessary for the purposes described in this policy:
- Service providers and vendors who help us operate our website and deliver our services, such as website hosting, email, and analytics providers
- Subcontractors and partners who assist us in delivering consulting and managed services to clients
- Professional advisors, such as accountants and legal counsel
- Government authorities or other third parties, where required by law, subpoena, or other legal process, or to protect the rights, property, or safety of ISF, our clients, or others
Our vendors and service providers are not permitted to use your personal information for any purpose other than to provide contracted services, and are not permitted to use it for their own marketing purposes.
We do not sell your personal information.
How Long We Retain Your Information
How long we keep Personal Information depends on the type of information and the purpose for which it was collected. After a reasonable period of time, or the completion of the purpose for which it was collected, we will either delete or anonymize personal information, except where we have an ongoing legitimate business purpose or legal obligation to retain it, for example to resolve disputes, enforce our agreements, or comply with government contract recordkeeping requirements.
Cookies and Other Tracking Technologies
Cookies are small files stored on your web browser when you visit our website. Some cookies last only as long as you remain on the website; others, called persistent cookies, may be stored for longer periods of time. Cookies collect information such as the IP address of your computer, your browser settings, and information about how you use the website.
We use a cookie consent banner to let you choose which categories of cookies you allow when you visit isf.com. You can change your preferences at any time using the cookie preference link available on our website.
If you would like to opt out of cookies more broadly, you may change the settings on your web browser to reject or delete cookies. You may also find more information about cookies, including how to opt out of interest-based advertising, at www.cookiesandyou.com.
Your Rights Regarding Access to and Control over Personal Information
If you reside in the EU/EEA, UK, or certain other jurisdictions, you may have the following rights with regard to your personal information:
- Right of access – to access the Personal Information we have about you and to be provided with a copy of it
- Right to rectification – to correct or update inaccurate or out-of-date Personal Information
- Right to erasure – to request that your Personal Information be permanently erased or deleted
- Right to restrict processing – to restrict the processing of your Personal Information
- Right to data portability – to receive a copy of your Personal Information in a portable format
- Right to object – to object to our processing of your Personal Information
- Right to withdraw consent – where you have given us consent, to withdraw it at any time
- Right to non-discrimination – we will not discriminate against you for exercising your privacy rights
If you wish to exercise any of these rights, please contact us using the information in the Contact Us section below. We may charge a reasonable fee if your request is excessive or repetitive, and we may request additional information to verify your identity before processing your request.
Information for California Residents
The California Consumer Privacy Act (CCPA), as amended, applies to information collected from California residents. Residents of California have the following rights with regard to their personal information:
- The right to know and access the categories and specific pieces of personal information we have collected about you
- The right to have personal information deleted, subject to certain exceptions
- The right to portability, to receive a copy of your personal information in a format that can be transferred to another person or entity
- The right to non-discrimination for exercising your privacy rights
We do not sell or share personal information as those terms are defined under the CCPA. You may exercise your rights by contacting us using the information in the Contact Us section below.
International Data Transfers
ISF is based in the United States, and the personal information we collect is primarily stored and processed in the United States. If we transfer personal information from the EU/EEA, UK, or other regions with data transfer laws to the United States, we take steps to ensure an adequate level of protection, including through the use of appropriate contractual safeguards where required.
Security
We take reasonable steps to protect the information we receive from you from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, but no security measures are perfect, and the risk of a data breach can never be fully eliminated. Access to personal information is limited to employees and service providers who need it to do their jobs, and we require our vendors to implement appropriate security safeguards.
Automated Decision Making and Profiling
We do not use your personal information to make solely automated decisions that produce legal effects or similarly significant effects concerning you.
Children’s Privacy
Our website and services are directed at businesses and professionals, not children. We do not knowingly collect or solicit personal information from children under the age of 13 (or under 16 in the EU/EEA) without parental consent, as permitted by law. If we become aware that we have collected personal information from a child without appropriate consent, we will delete it. If you believe a child may have provided us with personal information, please contact us.
Sensitive Information
Unless specifically requested by us or required by law, we ask that you not send us, and not disclose on or through our website, sensitive personal information, such as health information, government-issued identification numbers, or information about race, religion, or political opinions.
Contact Us
If you have any questions about this privacy policy, or if you want to exercise your privacy rights as outlined above, please contact us through our contact page, or by mail at: ISF, Inc., 3800 Esplanade Way #130, Tallahassee, FL 32311.
Additional Information
This policy was drafted from a template provided by Osano and general privacy law best practices as of the last-updated date above. It has not been reviewed by an attorney. Please have ISF’s legal counsel review this policy before relying on it, to confirm it accurately reflects ISF’s actual data practices (including its use of cookies, marketing communications, and any government-contract-specific obligations) and complies with all applicable laws.