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Our expert team brings together decades of experience, strong executive leadership, an insightful vision for the future, and a powerful emphasis on client partnership and service delivery.
Jonathan Conrad
President
Jonathan ensures our clients’ visions for the future become reality with a focus on translating the business and technical needs of the client into solutions that can have an immediate and positive impact on their organization. He has been part of the ISF team since 2012 and served as a client partner and as Senior Director of Clients and Solutions, ensuring quality project delivery to our clients in Florida and Texas, prior to returning to Florida in 2018 to begin his tenure as Chief Operating Officer. Jonathan was named President of ISF in Summer 2020.
Kim Wiley
Chief Project Officer
Kim has been part of the ISF team for over 30 years, providing quality assurance reviews for ISF projects and is adept at project management and business analysis for technical and management consulting projects. Kim has delivered successful solutions to a broad range of clients with an emphasis on state government entities and nonprofits.
Mark Burk
Chief of Operations
Mark leads the client partner team and overall business development for ISF. For over 20 years, Mark’s focus has been on service delivery excellence. He has been involved in client engagements, focused on cost-saving initiatives or process improvement activities achieved by implementing best-in-class solutions, including lean six sigma, data analytics, financial analysis, and process modelling, software, supply, and value chain mapping.
Doug Frantzen
Chief Consulting Officer
As a leader in strategic services and an experienced business owner, Doug breaks down complex business problems into actionable solutions that drive performance, revenue, and organizational change. Doug’s experience spans a plethora of professional service domains that enable the success of an organization’s vision across people, process, and technology. Doug's most impactful areas of expertise include corporate strategy, process improvement, and business intelligence.
Brad Harris
Senior Director of Strategy and Innovation
Brad Harris has served in a variety of roles with ISF and brings a uniquely detailed understanding of ISF’s strategy, process, and technology project delivery to his senior client partner role. Brad is experienced in many related fields such as business analysis, requirements analysis, systems analysis, business intelligence, solution development, contract management, and a variety of technologies.
ISF's team consists of exceptionally skilled industry and subject matter experts, certified project managers, and IT professionals. With over 200 years of collective experience across multiple domains, our diverse team of experts enable us to perform high quality services and solve for the future.